Communication Skills, Customer Relations, Customer Support/Service, Data Entry, Documentation, High School Diploma, Marketing, Multitasking, Presentation/Verbal Skills, Public/Media/Press/Analyst Relations, Team Player, Track Customer Issues, Training/Teaching, Writing Skills
Customer Service Representative (CSR)
Cincinnati, Ohio, United States
$ 19.00 - 29.00 (US Dollar)
About the job Customer Service Representative (CSR)
At Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, we are dedicated to helping businesses like yours thrive in an ever-evolving world.
Position Overview: We are searching for an Entry-Level Customer Service Representative (CSR) to support daily customer interactions and service operations. Responsibilities:
- Respond to customer inquiries via phone, email, or in person
- Provide accurate information regarding services and procedures
- Resolve basic customer concerns in a professional manner
- Maintain updated customer records and documentation
- Coordinate with internal teams to support customer needs
- Follow company policies to ensure service consistency
Qualifications:
- High school diploma or equivalent required
- Strong verbal and written communication skills
- Customer-focused, reliable, and professional attitude
- Ability to multitask and work in a fast-paced environment
- Basic computer and data entry skills
What We Offer:
- Competitive pay
- Opportunities for advancement
- Professional development and training
- Supportive and collaborative team environment
- Travel opportunities (if applicable)