Customer Service Representative (CSR)

HENRY INVESTMENT GROUP LLC

Flower Mound, TX

JOB DETAILS
SKILLS
Accounting, Call Volume, Communication Skills, Computer Skills, Customer Support/Service, High School Diploma, Microsoft Office, Microsoft Windows Phone, Order Processing, Presentation/Verbal Skills, Problem Solving Skills, Resolve Customer Issues, Telephone Skills, Writing Skills
LOCATION
Flower Mound, TX
POSTED
1 day ago

Seeking a Customer Service Representative to handle high-volume calls, address customer needs, and resolve issues efficiently. Responsibilities include managing incoming calls, providing professional communication, researching solutions, navigating multiple systems, collecting payments, and filing orders. Requirements include a high school diploma or equivalent, at least 1 year of office experience, proficiency with computers, MS Office, and phone systems, and strong problem-solving and communication skills. Knowledge of routing, order entry, and accounting is preferred. The role demands a friendly attitude, quick decision-making, and excellent written and verbal skills. The employer is an equal opportunity employer.

About the Company

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HENRY INVESTMENT GROUP LLC