Calendar Management, Communication Skills, Customer Relations, Customer Service Operations, Customer Support/Service, Detail Oriented, Inside Sales, On Site Support, Organizational Skills, Problem Solving Skills, Record Keeping, Reporting Skills
We are seeking an experienced Inside Sales Representative with expertise in ServiceTitan to provide exceptional customer support and coordinate field service operations.
- Utilize ServiceTitan to manage customer interactions, schedule appointments, dispatch technicians, and update job details.
- Communicate effectively with customers via phone, email, and chat, ensuring a positive experience.
- Collaborate with internal teams to resolve issues and optimize workflows within ServiceTitan.
- Maintain accurate records, prepare reports, and support training on ServiceTitan features.
- Demonstrate strong organizational skills, attention to detail, and professionalism in all interactions.
- Prior experience with ServiceTitan or similar software, excellent communication skills, and flexibility for varying shifts are required.
Join our team to enhance customer service and streamline operations with your ServiceTitan expertise!