Customer Service Representative (CSR)

DOMINOS PIZZA (United Pizza)

Hamilton, AL

Apply

JOB DETAILS

SKILLS

Communication Skills, Cook Dishes, Customer Experience, Customer Relations, Customer Support/Service, Food Safety, Housekeeping/Cleaning, Mathematics, Multitasking, Order Processing, Organizational Skills, Point of Sale (POS) Systems, Quality Metrics, Telephone Skills

LOCATION

Hamilton, AL

POSTED

1 day ago

### **Position Overview** A **Customer Service Representative (CSR)** at Domino's provides friendly, efficient service to customers inand#8209;store and over the phone. CSRs handle orders, maintain a clean work environment, and support the store team to ensure great customer experiences. ## **Key Responsibilities** - Customer Interaction - Greet customers, answer phones, and take accurate orders using the Domino's POS system. - Order Accuracy - Ensure all orders are entered correctly and meet Domino's quality standards. - Cash Handling - Process payments, make change, and follow cashand#8209;handling procedures. - Food Preparation - Assist with making pizzas, prepping ingredients, and maintaining food safety standards. - Store Cleanliness - Keep the lobby, prep areas, and restrooms clean and organized. - Team Support - Assist team members and managers as needed during busy periods. - Compliance - Follow Domino's policies, safety rules, and uniform standards. ## **Qualifications** - Customer Service Skills - Friendly, positive attitude with strong communication skills. - Multitasking Ability - Able to handle phones, customers, and prep tasks efficiently. - Basic Math Skills - Needed for cash handling and order entry. - Teamwork - Works well in a fastand#8209;paced, teamand#8209;oriented environment. - Age Requirement - Must meet minimum age requirements set by Domino's (16+ years old). *Applicants under 18 are only allowed to work in the CSR role. - Availability - Willing to work evenings, weekends, and peak hours. ## **Work Environment** - Fastand#8209;paced, customerand#8209;focused pizza store - Frequent standing, walking, and light lifting - Supportive team environment with opportunities for advancement

About the Company

DOMINOS PIZZA (United Pizza)

Resume Resources

Free Resume Templates Free Resume Builder