Pacific Rise Co is seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our Hollywood, FL team. This role is responsible for assisting customers, resolving inquiries, maintaining accurate records, and ensuring a positive client experience throughout every interaction.
Key Responsibilities:
Respond to customer inquiries via phone, email, and in-person communication
Provide information regarding services, scheduling, and account updates
Resolve customer concerns promptly and professionally
Follow up on customer inquiries and service issues
Ensure compliance with company service standards
Support additional administrative duties as assigned
Qualifications:
High school diploma or equivalent required
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Basic computer proficiency and data entry skills
Positive attitude and professional demeanor
Ability to work independently and within a team environment
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) with company match
Employee training programs
Why Join Pacific Rise Co?
Pacific Rise Co offers a collaborative workplace focused on operational excellence and customer satisfaction. We provide training, growth opportunities, and a supportive team environment.