Customer Service Representative Csr

Do you love interacting with others, making connections, and helping people? Then you're an excellent fit for the customer service representative position at our company! You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you'll love, we highly encourage you to apply. Responsibilities: • Answer incoming calls on product and service questions, customer complaints, and general customer inquiries • Find patterns in customer complaints and bring them to the team for improvement • Create records of customer interactions and follow up to ensure all questions have been answered • Work closely with the sales lead to stay up-to-date on service and product knowledge • Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction Qualifications: • Must possess exemplary interpersonal skills, communication skills, and active listening skills • High school graduate, G.E.D. recipient, or equivalent • Strong knowledge of customer interface and interaction Compensation: $18 - $21 hourly (Depending on Experience)

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