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Customer Service Representative

Alphabe Insight

Culver City, CA

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JOB DETAILS
SALARY
$50,000–$54,000 Per Year
SKILLS
Business Strategy, Communication Skills, Computer Skills, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Support/Service, Detail Oriented, Multitasking, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Public/Media/Press/Analyst Relations, Sales Management, Team Player, Time Management, Track Customer Issues, Writing Skills
LOCATION
Culver City, CA
POSTED
3 days ago
Company Description

About Us

At Messa Sync, we believe in the power of communication to shape perception and build trust. Based in Culver City, CA, our company specializes in strategic public relations and brand communication that inspire connection and growth. We are dedicated to helping businesses share their stories with authenticity and impact, fostering strong relationships between brands and their audiences.

Job Description

Job Description

We are seeking a Customer Service Representative to join our growing team. This role is ideal for someone who takes pride in helping others, thrives in a dynamic environment, and values clear, empathetic communication. The selected candidate will be responsible for managing client inquiries, providing accurate information, and maintaining a positive brand experience across every touchpoint.

Responsibilities
  • Handle inbound and outbound communications with clients and customers professionally and efficiently.
  • Resolve issues and provide solutions in a timely and courteous manner.
  • Maintain accurate records of customer interactions and follow-ups.
  • Collaborate with internal departments to ensure smooth communication and problem resolution.
  • Support the team in achieving performance and service quality goals.
Qualifications

Qualifications
  • Excellent verbal and written communication skills.
  • Strong problem-solving and organizational abilities.
  • Ability to multitask and manage time effectively.
  • Detail-oriented with a proactive attitude toward customer satisfaction.
  • Basic computer proficiency and familiarity with CRM systems are a plus.
Additional Information

Benefits
  • Competitive salary ($50,000-$54,000 per year)
  • Opportunities for professional growth and internal advancement
  • Supportive and collaborative team environment
  • Paid training and performance recognition programs
  • Full-time position with consistent scheduling

About the Company

A

Alphabe Insight

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