Start Club Corp helps teams clarify the strategic choices behind market presence: what to emphasize, where to compete, how to communicate value, and how to keep growth priorities visible across the organization.
Position Overview
The Customer Service Representative provides professional assistance to customers by answering questions, handling requests, and coordinating follow-up. The role focuses on clear communication and a positive customer experience.
Key Responsibilities
Respond to customer inquiries by phone, email, and in person
Provide accurate information about company services and processes
Assist with appointment scheduling and confirmations
Document customer interactions and update records
Follow up on customer requests
Communicate customer concerns to the appropriate team member
Assist with resolving routine customer questions
Maintain accurate customer information
Qualifications
Strong verbal and written communication skills
Friendly and professional approach
Good organizational and problem-solving skills
Basic computer and data-entry abilities
Ability to manage multiple customer requests
Reliable and punctual
Previous customer service experience is preferred but not required
Numbers & Facts
Location
Culver City, California
Skills
Communication Skillsunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Data Qualityunmatched
Develop and Maintain Customersunmatched
Presentation/Verbal Skillsunmatched
Resolve Customer Issuesunmatched
Writing Skillsunmatched
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