Join our in-person team as a Customer Care Advocate at our Tempe headquarters, where you'll enhance the car-buying experience by providing empathetic support through calls and casework.
This full-time role offers rapid pay growth starting at $20/hr, with opportunities for advancement and internal promotions. You'll work alongside AI tools that handle administrative tasks, allowing you to focus on building genuine customer relationships.
Ideal candidates have 2+ years of customer service experience or a bachelor's degree, are tech-savvy, adaptable, and detail-oriented. Benefits include health coverage, paid time off, retirement plans, and wellness programs.
Responsibilities encompass problem-solving, verifying documentation, and delivering high-quality interactions in a fast-paced environment, with potential shifts on weekends and holidays.
We promote an inclusive workplace and support your growth with comprehensive benefits and advancement opportunities.
WHY CARVANA
-Our work environment is second to none in the industry
-Excellent schedule that allows for work/life balance
-We encourage health and fitness ...Fit Bits for everyone!
-100% employer paid Healthcare Premium; 401k match (All teammates qualify)
-A Leadership Team that listens and is geared toward teammate engagement/development
-Tons of Fun. Dodgeball, Flag Football, Basketball Tournaments, Wing Eating Contests, etc.
-Competitive hourly wage
WHAT TO EXPECT
-Lower mileage, newer cars
-Inspect and recondition wholesale vehicles
-Standardized, production based work
If you or anyone you know may be interested in a role with Carvana please respond to this posting...
Never heard of us? Check out our career page and YouTube video of the first ever Car Vending Machine...
Career Page
Car Vending Machine
REQUIRED SKILLS AND EXPERIENCE
LEGAL
Carvana is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
This role is not eligible for visa sponsorship.
Hiring is contingent on passing a complete background check as well as a driving record check. You must possess a valid driver's license and have a clean driving record.