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Customer Service Representative

MJH Life Sciences Multimedia Medical LLC

Dallas, TX

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JOB DETAILS
SKILLS
Advertising, Avaya Software, Biology, Business-to-Business (B2B), Communication Skills, Compensation and Benefits, Customer Support/Service, Detail Oriented, Entrepreneurship, Equal Employment Opportunity (EEO), Genetics, Health Plan, Medical Office, Microsoft Office, Multitasking, Needs Assessment, Operations Management, Performance Metrics, Salesforce.com, Scripting (Scripting Languages), Team Player, Telephone Skills, Time Management
LOCATION
Dallas, TX
POSTED
Today
At MJH Life Sciences our success is measured by your success! If you set your standards high and want to contribute to a winning team, we'll provide you with every opportunity to help grow our company and your career. Our associates come from all backgrounds, sharing one key quality: determination to succeed. We value being Service Focused, having a Passion for Winning, Innovation, Respect, Integrity, and Teamwork. Nothing means more to us than hiring people with these attributes. If you believe you're right for the job, this is the place to prove it!Customer Service RepresentativeMesmerize, the leader in out of home advertising, is seeking a focused, structured, and motivated Customer Service Representative. The ideal candidate will thrive in a fast-paced, concurrent deadline environment. The Customer Service Rep will be highly focused, detail oriented, and capable critical thinking in a high-pressure environment.For fifteen years, Mesmerize has maintained an entrepreneurial spirit and is in a rapid growth mode in the out of home and point of care vertical. We seek a true team player that has the fire and desire to help us grow, and grow their own skills in a fast paced, fun environment. Mesmerize team members are passionate, focused and dedicated to the markets and customers that we serve, and we expect new team members to contribute and share their knowledge and skills at 100%. If this role excites you, we encourage you to apply for this unique position.Duties and Responsibilities* Minimum of 70 outbound calls per day.* Follow communication scripts & understand products being offered prior to calling.* Receive calls & answer questions from medical offices.* Identify customers' needs, clarify & update account information.* Build sustainable relationships & engage customers by going the extra mile.* Multitasking, effective time management, & pivoting when needed.* Follow up on materials being delivered.* Be open-minded & coachable for growth improvement.Skills and Requirements* Bachelor's Degree preferred.* Minimum of 2 years outbound B2B calling.* Computer efficiency with Microsoft Office.* Salesforce experience preferred.* Avaya phone experience a plus.* Good team player with desire to work collaboratively with operations and management.* Meet daily/weekly/monthly performance metrics.* Self-motivated, energetic, and creative* Strong communication skills; both verbally and in writing* Active listener* Excellent attention to detailCompensation* Mesmerize offers a competitive compensation plan, health benefits, and the opportunity to work with a dynamic and fun team* Salary commensurate with experience#LI-HybridMJH Life Sciences provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. All employees of MJH Life Sciences are employed "At Will." This means that either the employee or the Company is free to end the employment relationship at any time, for any reason, with or without cause and with or without notice.

About the Company

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MJH Life Sciences Multimedia Medical LLC

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