Customer Service Representative

Waste Connections

Dallas, TX

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JOB DETAILS

SKILLS

Call Centers, Communication Skills, Computer Skills, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Multilingual, Organizational Skills, Pricing, Problem Solving Skills, Sales, Spanish Language, Telephone Skills, Time Management

LOCATION

Dallas, TX

POSTED

1 day ago

Waste Connections is looking for a Customer ServiceRepresentative to join our team in EastDallas, TX site. This is a very fast paced position similar to a call center position. Our compensation package is competitive and comes with excellent benefits, including medical, dental, vision, flexible spending account, long term disability, life insurance and a 401(k) retirement plan.

Essential Duties:

+ Answer phone calls from customers and assist with their questions or concerns. Work to resolve any problems they raise concerning service orbilling.

+ Sell residential, commercial front load and temporary roll-off service.

+ Support existing accounts and ensure retention of them.

+ Work with other departments to satisfy customer requests for service.

+ Accurately escalate issues to management as appropriate.

+ Proactively communicate with or respond to customers in support of Company pricing initiatives.

Requirements

+ Bilingual in Spanish is a plus.

+ Type 40+ wpm

+ Basic computer skills

+ Excellent communication, listening, time management and organizational skills.

+ 1-2 yearscustomer serviceexperience

_Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status._

About the Company

Waste Connections

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