Customer Service Representative

Do you take satisfaction in helping people feel supported and understood? If creating smooth, positive experiences comes naturally to you, this role may be a strong match.

Were looking for a dependable, people-focused Customer Service Representative to join our Dayton team. This position centers on communication, problem-solving, and ensuring every customer leaves the interaction feeling informed and valued.

If you appreciate doing quality work, staying composed when things get busy, and collaborating with a team that aims for consistency and clarity, youll feel right at home here.

What Youll Do

• Assist customers by phone, email, and in person, providing clear answers and effective solutions

• Build a solid understanding of our products and services to offer accurate guidance

• Process orders, handle customer requests, and maintain updated records

• Coordinate with team members to ensure each customer receives timely, reliable support

• Follow up with customers to confirm satisfaction and complete any outstanding needs

Who You Are

• A strong communicator who genuinely enjoys connecting with others

• Organized, reliable, and attentive to detail

• Able to stay professional, patient, and steady during peak moments

• Comfortable with basic computer applications and open to learning new systems

• Experience in customer service, retail, or office roles is welcome but not required

What Youll Appreciate About This Role

• A team culture built on support, respect, and shared goals

• Steady full-time hours with a balanced schedule

• Competitive pay and opportunities for advancement

• Training and development to help you expand your skill set

• A meaningful role where your work directly shapes customer experiences

Ready to Apply? If youre someone who enjoys problem-solving, communicating with clarity, and helping customers feel confident and cared for, wed be glad to learn more about you. Submit your application and take the next step in your customer service career.