Customer Service Representative

Customer Service Representative Job Summary: Polyplex is looking for a motivated Customer Service Representative to join our growing team!

Pay & Perks:

• Salary: $40,000
• BCBS of Alabama for medical, Guardian- Dental; EyeMed- Vision
• Life insurance, STD, LDT, and identity theft are covered at 100%
• 401k match program: The company matches 3.5% on an employee's contribution of 6%
• 80 hours of accrued Vacation
• 24 hours of accrued Emergency Leave
• 10 paid Holidays

Requirements:

• High school or GED
  • Bachelor's degree is preferred
• 1 year of Customer Service experience preferred

Duties & Responsibilities:

• Order Fulfillment & Costing (arrange logistics and monitor carrier costing, warehouse costing, inventory reconciliation, consignment account reporting, verification of delivery, aging inventory, invoicing, PO’s)
• Customer Relations (email communication to customers, monthly closing, order tracking, customer status reports, cross training)
• Customs & Compliance

Competencies:

• Above Average knowledge: excel, work & Outlook
• Well spoken
• Aptitude for problem solving
• Multitasking