This role offers a flexible schedule,
opportunity for advancement,
and access to training & development as well as wellness resources.
The Customer Service Representative reports to the Club Manager and is responsible for creating a positive member experience through exceptional customer service, including greeting members, handling front desk tasks, answering inquiries, and assisting with member account updates.
Key behaviors include excellent customer service, active listening, problem-solving, diplomacy, and clear communication.
Minimum qualifications include honesty, strong customer service skills, and basic computer proficiency. Physical demands involve standing, walking, talking most of the shift, and lifting up to 50 lbs.
Benefits encompass insurance options, employee appreciation programs, free memberships, and support teams. This position offers a dynamic environment to make a difference and grow within a rapidly expanding organization.