Sign upLog in

Customer Service Representative

Staffmark

Desoto, TX

Apply
JOB DETAILS
SALARY
SKILLS
10-key (Tenkey) Numeric Keypad, Billing, Communication Skills, Customer Support/Service, Customer/Client Research, Data Entry, Detail Oriented, File Maintenance, Health Plan, Information Technology & Information Systems, Interpersonal Skills, Inventory Reports, Microsoft Office, Multitasking, Operational Support, Operations, Order Processing, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Shipping/Receiving, Support Documentation, Telephone Skills, Typing, Warehousing, Writing Skills
LOCATION
Desoto, TX
POSTED
2 days ago
Now hiring: Customer Service Representative
Location: Garland, TX
Pay Rate: $19.50 per hour
Shift: 2 PM - 10 PM | Tuesday-Saturday

Your Mom Says You're Great with People. Prove Her Right.

Got people skills? Join us as a Customer Service Representative and deliver the kind of customer service that makes every call count

Benefits:
  • Good weekly pay - because you make customers happy
  • Health benefits - medical, dental, vision
  • 401(k) option - future you will thank you

Requirements:
  • High School Diploma or equivalent required
  • Strong customer service and problem-solving skills
  • Experience working in a fast-paced environment with multiple priorities
  • Proficiency in Microsoft Office and Google Sheets required
  • Basic typing and 10-key data entry skills
  • Excellent verbal and written communication abilities
  • Strong attention to detail and organizational skills
  • Experience with UPS and FedEx shipping systems preferred
  • Ability to work effectively with customers, warehouse personnel, and office teams
  • Ability to work evenings, weekends, and overtime as needed
  • Comfortable working in varying warehouse and office conditions

Job Duties:
  • Respond to customer inquiries regarding orders, invoices, shipments, inventory, and account activity
  • Process customer orders accurately and enter information into company systems
  • Generate stock and inventory reports to verify product availability
  • Prepare and maintain paperwork related to customer work orders and shipments
  • Coordinate special and expedited shipping requests with warehouse, traffic, and operations teams
  • Follow up with internal departments to ensure customer service expectations are met
  • Verify invoicing accuracy and assist with account-related inquiries
  • Maintain damage reports, backorder logs, and customer account records
  • Communicate customer feedback, concerns, and service issues to management
  • Maintain organized files, procedures, and documentation to support daily operations

"I've been working through Staffmark on & off for about a decade, when I'm in between jobs. They have always been professional & quick to find work or have work available. They are very fair with hourly wage, traveling distance to a job position, & hours that will best fit you." - Staffmark, CSR Associate

Don't just answer calls. Answer opportunity. Apply now.

Join a Team That Works for You

At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, an HRpowerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.
With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.
Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.

About the Company

S

Staffmark

We recognize that you have choices when it comes to staffing companies. What makes Staffmark different? We think it's our focus on two things: people and results. This focus has allowed Staffmark to create one of the top customer satisfaction programs in the staffing industry. Staffmark has earned Inavero’s Best of Staffing® Client Diamond Award after winning the Best of Staffing Client Award for the last seven years! Presented in partnership with CareerBuilder, Inavero’s Best of Staffing Client Diamond winners have proven to be industry leaders in service quality based completely on the ratings given to them by their clients. We are focused on matching jobs with people and people with jobs, so If you're looking for a job, we're looking for exceptional people, and we invite you to join us. If you're looking for exceptional talent, we invite you to put our team to work for you! Come see what it's like to work with a leader in the staffing industry.
COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Staffing/Employment Agencies
EMPLOYEE BENEFITS
Life Insurance, 401K
FOUNDED
1970
WEBSITE
http://www.staffmark.com/home/

Resume Resources

Free Resume TemplatesFree Resume Builder