Customer Service Representative Distribution Center

Job OverviewUnder the supervision of the Operations Manager, the Distribution Customer Service Representative provides exceptional customer service to all company branches. You are responsible for providing accurate, reliable, and helpful information in a timely manner. You are responsible for assisting branches in creating solutions to problems. DutiesManage daily orders placed by branches for products supplied by the ADCBuild truckload shipments on scheduled delivery daysCommunicate freight quotes on special deliveries to the Transportation Department Review each transfer order for material status/availability and manages back ordersAssist branch staff with questions or revisions regarding their ordersCommunicate with branch staff regarding any issues or changes to their ordersCreate pick tickets and distribute to ADC warehouse shipping supervisorsSchedule LTL carriers and process LTL Bills of LadingsInvoice and file all completed pick tickets and invoicesWork with branch and ADC staff on shipment/invoice errors and correctionsHelp cover duties of other CSR's when out of the office Find solutions to issues and quickly adapt to changesWork cooperatively in team environmentWork within the framework of the company's defined policies, procedures, goals and directives. Any other duties required of this position Minimum QualificationsHigh School Diploma or EquivalentCollege degree is a plus3 years' experience in customer serviceBi-lingual in Spanish is a plusExcellent verbal and written English communication skills Close attention to details and high level of accuracyExcellent attendance at current or previous employmentDesire to work in a fast paced and positive environmentSelf-motivated and proactive'career driven Bedrosians is an Equal Opportunity Employer. This job posting does not constitute an offer of employment and is not an employment contract. To be considered for this position please submit your application through our Careers page: https://bedrosians.applicantpro.com/jobs/ 

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