Customer Service Representative

Do you love helping people and making their day better?

Are you someone who enjoys creating five-star experiences?

Looking for a place where you can grow and feel valued?

Who We Are

At Waldrop Plumbing – Heating – Air, we're dedicated to hiring the best trades professionals in Greenville and Spartanburg Counties. We're not just about work; we're about creating a supportive and fun environment where you can thrive. We've been voted a “Great Place To Work” by our amazing team, and we believe in doing the right thing and putting our people first!

What You’ll Be Doing

• Answering customer calls with a smile and providing helpful solutions.
• Scheduling appointments and ensuring timely follow-ups.
• Assisting with customer inquiries and offering product information.
• Creating a positive experience for each customer from start to finish.
• Collaborating with team members to enhance customer satisfaction.

The Hiring Process

We have a rigorous process for hiring, but move FAST for the right person. You could be hired in as little as 10 days! We've had lots of interest, so the first few steps are automated to make sure you can get considered quickly.

Don't worry—if you take the time to apply, we will respond to 100% of the applicants.

The process:

1. Click apply and answer a few Who, What, When questions. (5 min)
2. You'll be texted a link for a 10 min questionnaire that will help match you to the job (or others that might suit you!).
3. You'll get a text for a quick 1-way video question. (5 min)
4. We'll send you a link to get scheduled for an in-person interview.
5. You can easily be in for an interview within a couple days from right now.

What We’re Looking For

• Excellent communication skills and a friendly demeanor.
• Experience in customer service is a plus but not required.
• Ability to multitask and handle customer inquiries efficiently.
• A passion for helping people and solving problems.
• Dependable and team-oriented.

Why Join Us

Join us and enjoy competitive pay with hourly wages between $18-$23. We offer ongoing training to help you grow in your career. Be part of a team that truly values your contribution and where you’ll feel right at home!

Ready to take the next step in your career and become part of our amazing team? We can't wait to meet you! Apply now and let's create great experiences together.