Joint Active Systems (JAS) is the innovator and market leader for adjunctive range of motion therapy. JAS provides a complete array of Range of Motion Therapy treatment options – Static Progressive Stretch, Dynamic Splinting, and Custom Turnbuckle Orthoses – to meet the unique needs of each individual patient. Since its inception in 1992, JAS has helped to successfully restore joint ROM for over 300,000 patients worldwide. With unequaled design technology JAS moves beyond convention to assure the best results for patients challenged with range of motion loss.
Job Description
Job Description
Job Description
Monday through Friday from 8am to 5pm.
If you are looking for an entry level position that allows growth, and opportunity, look no further!
Customer Service Representative is responsible for obtaining and verifying all Insurance benefits along with requesting and following up on documents needed to process the orders.
Essential Functions:
1. Obtains customer benefits from Insurance Company
2. Reviews Insurance browser to identify how to process an order while verifying benefits. Watches out for discrepancies and inaccuracies and if criteria has to be met for coverage
3. When authorization is needed--Assigns new orders to the auth department and obtains additional documentation if needed
4. Forwards order onto the Tier 2 CSR once benefits are obtained
5. Accurately completes the Insurance verification form and Med Act including customer and order pages.
6. Work callback report daily
7. Identify what information is missing to process the order prior to sending to CSR 2--identify in "NEED" note
8. Call patient to acknowledge JAS received the order and obtain any missing information the patient can provide.
9. Update audit history tab as information is obtained
10. Process cancels and voids
11. Take incoming phone calls for the team
12. Perform the basic requirements of a CSRII Order Specialist while they are out of the office
BENEFITS
This position is Monday through Friday from 8a - 5pm.
Vision Insurance
Dental Insurance
Health Insurance
401K
Paid Holidays
Joint Active Systems is an Equal Opportunity Employer
Apply Today!
Monday through Friday from 8am to 5pm.
Numbers & Facts
| Location | Effingham, IL |
| Industry | Medical Devices and Supplies |
| Company Size | 100 to 499 employees |
| Year Founded | 1992 |
| Website | http://www.jointactivesystems.com |
About Company
About JAS | JAS
Skills
- Customer Support/Serviceunmatched
- Documentationunmatched
- Insuranceunmatched
- Medical Recordsunmatched
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