Customer Service Representative

Freight forwarding company located in the lower valley is looking for Customer Service Representative for their office.
Primary responsibilities include:
 

•  Manage daily air/ocean import operation.
•  Check pre-alert documents for accuracy.
•  Cargo tracing with overseas offices and inland carriers.
•  Continuous communication with all offices regarding shipment requirements.
•  Coordinate with brokers’ customs releases and verify for accuracy.
•  Daily communication with customers regarding shipments.
•  Provide excellent customer service.
•  Cargo verification upon arrival to our warehouse.
•  Cargo verification before releasing to the consignee.
•  Arrange local deliveries and border crossings as required.
•  Proper POD notification.
•  UFS updating and daily report updating.
•  Vendor invoice processing.

 

 

 

 

 

 

 

 

 

 

 

 

Working hours during training are 8:30am to 5:30pm and OT as required.

After training is completed schedule might change 8am to 5pm or 9am to 6pm.

Pay rate $15/hr. 

Position could become full time with the company.