Billing, Cargo/Freight, Conflict Resolution, Customer Support/Service, Detail Oriented, Microsoft Office, Microsoft Windows Phone, Multitasking, Problem Solving Skills, Resolve Customer Issues, Systems Administration/Management, Team Player
This is a Full-Time Customer Service Representative position responsible for assisting customers via phone and email, providing current information, and resolving issues.
- Respond to inquiries, track and trace freight, and handle invoicing.
- Resolve customer complaints by identifying causes and offering solutions, ensuring follow-up.
- Coordinate with freight lines and manage system navigation for problem-solving.
The role requires strong phone, Microsoft Office, problem-solving, multitasking, and conflict resolution skills, along with attention to detail and a team-oriented attitude.
The salary ranges from $21 to $25 per hour, with day shifts.
This exempt, full-time position is located at 1140, with two openings, and is currently accepting applications.
E
East Coast Warehouse and Distribution