Pro Resources is seeking a Customer Service Representative for a client in Elkhart, IN. This is an immediate opening for an organized, dependable professional who enjoys working with customers and keeping things running smoothly behind the scenes.
The ideal candidate will have strong customer service and organizational skills, along with hands-on experience using Microsoft Excel and QuickBooks. If you’re detail-oriented, comfortable working with numbers and customer information, and can manage multiple tasks at once, we’d like to hear from you!
Shift and Compensation
Monday-Friday 6-3 PM
Pay : $25 / hour
Job Duties
Provide excellent customer service and respond to customer questions and requests
Communicate with customers by phone, email, and other methods as needed
Enter, update, and maintain customer and company information accurately
Use Microsoft Excel to organize information, track data, and prepare reports
Use QuickBooks for day-to-day business and customer-related tasks
Maintain accurate records and documentation
Assist with invoicing, billing, payments, and other administrative duties
Coordinate information between customers and internal departments
Stay organized while managing multiple priorities and deadlines
Identify and resolve customer issues in a professional and timely manner
Perform other administrative and customer service duties as needed
Background Profile
Previous customer service or administrative experience preferred
Strong Microsoft Excel skills required
QuickBooks experience required
Excellent organizational and time-management skills
Strong attention to detail and accuracy
Excellent verbal and written communication skills
Ability to multitask and prioritize in a fast-paced environment
Professional, dependable, and customer-focused attitude
Ability to work independently and as part of a team
#Clerical
Numbers & Facts
Location
Elkhart, IN
Salary
$3–$6 Per Hour
Skills
Administrative Skillsunmatched
Billingunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Develop and Maintain Customersunmatched
Documentationunmatched
Establish Prioritiesunmatched
Intuit Quickbooksunmatched
Microsoft Excelunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Record Keepingunmatched
Reporting Skillsunmatched
Resolve Customer Issuesunmatched
Team Playerunmatched
Time Managementunmatched
Writing Skillsunmatched
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