Customer Service Representative

Automated Health Systems has Full Time call center positions available in Elkridge, MD.

Bilingual Spanish needed.

This position is onsite at 6514 Meadowridge Road, Elkridge, MD.

Call Center Benefits:

• Dental and Vision Insurance
• Paid time off - PTO
• Employee Wellness Program
• Comprehensive and ongoing paid training
• Strong company culture with career growth opportunities
• Onsite Fitness Facility

As a Customer Service Representative, you will be responsible for assisting individuals and families gain access to vital services through the Maryland Department of Human Services.

Qualifications for the position include:

• Team player with excellent communication skills.
• Customer-focused with a passion for helping people.
• Strong PC proficiency with a willingness to learn.
• Ability to handle high call volume in a fast-paced environment.
• Maintain confidentiality of personal health information.
• Minimum of 2 years’ experience in customer service and/or call center environment required.
• High School Diploma, Associates degree in related field preferred.
• Bilingual skills (i.e., Spanish or Creole) strongly preferred.

Available shifts between 8am to 6pm, Monday through Friday.

AHS is an Equal Opportunity Employer.

Please visit our website for more information: www.automated-health.com

Founded in 1979, Automated Health Systems, Inc., provides vital health care services to the most vulnerable populations. From its headquarters in Pittsburgh, Pennsylvania, AHS manages state-of-the-art facilities located across the nation.

Our mission is what drives us to do everything possible to help those most in need. From the beginning, AHS has provided program development and administration services specifically related to enrollment, outreach and education in partnership with state administered healthcare programs. Our operations, including enrollment brokering, call center administration and eligibility services, are devoted primarily to underserved populations.

We provide a personalized approach to our clients, combining culturally sensitive outreach and education to support and empower consumers. In addition, we bring the resources, workflows and operational expertise to administer top-performing operations. Combined with the passion and commitment of a company that was formed solely to provide ser