The Customer Service Manager oversees front end operations to ensure high standards of customer service and supervises all front end personnel.
They promote customer goodwill, schedule staff, enforce store policies, and delegate responsibilities to cashiers.
The role involves training associates, assisting with price checks, handling customer returns and overcharges, and maintaining a clean, well-stocked front end.
They also manage supplies and ensure store policies are followed.
Additional duties include staffing and training the Service Center and Acting Customer Service Supervisor.
Required skills include strong communication, analytical abilities, and knowledge of child labor laws.
Compensation ranges from $15 to $18 per hour, with a Sunday $1 premium.