Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Identify Issues, Organizational Skills, Problem Solving Skills, Resolve Customer Issues, Team Player, Technical Support
Job Title: Customer Service Representative – Engine Knowledge Required
Location: Ventura County, CA
Employment Type: Full-Time
Pay: $20–$25/hour (DOE)
Job Summary
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Provide customer support for engine-related products and inquiries
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Assist customers with technical questions, troubleshooting, and product selection
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Deliver professional and accurate information in a fast-paced environment
Key Responsibilities
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Respond to customer inquiries via phone, email, and in-person
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Provide technical information related to engines and related products
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Assist with troubleshooting and product recommendations
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Document customer interactions and follow up as needed
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Collaborate with internal teams to resolve customer issues
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Maintain high levels of customer service and professionalism
Qualifications
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Strong engine or mechanical knowledge required
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Prior customer service or technical support experience preferred
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Strong communication and problem-solving skills
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Ability to explain technical information clearly
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Detail-oriented and organized
Skills
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Customer service
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Engine/mechanical knowledge
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Troubleshooting support
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Communication
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Problem-solving
Work Environment
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In-office, in-house position (not remote)
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Fast-paced customer support environment
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Team-oriented setting
A
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