Seeking a Customer Service Representative to ensure a seamless parking experience and assist with facility maintenance.
Responsibilities include facilitating traffic flow, assisting with automated payments, providing exceptional customer service, managing daily operations, monitoring pay lanes, conducting audits, handling transactions, giving directions, resolving complaints, maintaining cleanliness, and performing other duties as assigned.
Qualifications required are a high school diploma or equivalent, experience with parking hardware/software or strong tech aptitude, valid driver’s license if driving is needed, and proficiency in basic math, English, and problem-solving skills.
Work environment involves moderate to loud noise, exposure to vehicle emissions and weather conditions, and physical activities like standing, walking, and reaching. The position offers an hourly rate of $18.00 and benefits including health insurance, 401k, and paid time off. Flexibility in work schedule, including evenings, weekends, or shifts, may be necessary. Equal opportunity employer with commitment to diversity and inclusion.