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Customer Service Representative

Waste Connections

Eugene, OR

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JOB DETAILS
SALARY
SKILLS
10-key (Tenkey) Numeric Keypad, Billing, Call Centers, Call Volume, Communication Skills, Computer Workstations, Customer Support/Service, Customer/Client Research, Data Collection, Data Management, Detail Oriented, Microsoft Excel, Microsoft Word, Multilingual, Multitasking, Order Processing, Organizational Skills, Problem Solving Skills, Reporting Skills, Team Player, Typing, Voice Mail
LOCATION
Eugene, OR
POSTED
1 day ago
Sanipac, is seeking a high-energy, detail-oriented CSR to join our Eugene, OR call center team. If you enjoy solving problems, multitasking in a fast-paced setting, and providing top-notch customer support, this is the role for you!.Location: Eugene, OR,Schedule: Monday-Friday, 8:00 AM - 5:00PMPay: $20.00/hour. +$0.50/hour for bilingual applicants* Full Benefits: Medical, Dental, Vision, Life, Disability, FSA* Paid holidays off & Generous PTO.* 401(k) with company match* Opportunities for career growth within a stable, nationwide company* A culture built on teamwork, respect, and integrityWork Environment: In-Office, (No remote/Hybrid ).Responsibilities.* Answering high volumes of incoming calls from new and existing customers* Assisting with service start, changes, cancellations, and billing inquiries* Responds to voicemail & email inquiries from customers.* Using company systems to input and manage customer account data* Resolving service issues with professionalism and accuracy* Coordinating with other departments to resolve issues quickly* Maintaining a positive, can-do attitude-even during peak call times* Various office tasks in other areas as needed.* You should be able to start tasks on your own, work well by yourself and with others..Working Environment:* Comfortable and well-lit office in a professional call center* Individual workstations with computer, headset, and phone* Fast-paced, team-driven atmosphere with minimal downtime* Long periods of sitting, typing, and phone interaction required.What We're Looking For:* 2+ years of Customer Service experience a high-volume atmosphere.* Arithmetic skill needed to calculate rate adjustments for discounted or partial service* Knowledge and skill to accurately input into a computer, including ten key entry, work order, billing and credit posting information.* Experience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required.* Excellent organization and communication skills.* Ability to analyze and solve problems. Gather data, compile information, and prepare reports.* If applying through indeed* To be considered for any of our openings you must complete an application directly through our website: www.wasteconnections.com.Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

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Waste Connections

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