Sanipac , is seeking a high-energy, detail-oriented CSR to join our Eugene, OR call center team. If you enjoy solving problems, multitasking in a fast-paced setting, and providing top-notch customer support, this is the role for you!
.
Location: Eugene, OR,
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
Pay: $20.00/hour. + $0.50/hour for bilingual applicants
Full Benefits : Medical, Dental, Vision, Life, Disability, FSA
Paid holidays off & Generous PTO .
401(k) with company match
Opportunities for career growth within a stable, nationwide company
A culture built on teamwork, respect, and integrity
Work Environment: In-Office, (No remote/Hybrid )
.
Responsibilities.
Answering high volumes of incoming calls from new and existing customers
Assisting with service start, changes, cancellations, and billing inquiries
Responds to voicemail & email inquiries from customers.
Using company systems to input and manage customer account data
Resolving service issues with professionalism and accuracy
Coordinating with other departments to resolve issues quickly
Maintaining a positive, can-do attitude-even during peak call times
Various office tasks in other areas as needed.
You should be able to start tasks on your own, work well by yourself and with others.
.
Working Environment:
Comfortable and well-lit office in a professional call center
Individual workstations with computer, headset, and phone
Fast-paced, team-driven atmosphere with minimal downtime
Long periods of sitting, typing, and phone interaction required
.
What We're Looking For:
2+ years of Customer Service experience a high-volume atmosphere.
Arithmetic skill needed to calculate rate adjustments for discounted or partial service
Knowledge and skill to accurately input into a computer, including ten key entry, work order, billing and credit posting information.
Experience withMS Word, Excel, and Email preferred. Typing and 10-key skills are required.
Excellent organization and communication skills.
Ability to analyze and solve problems. Gather data, compile information, and prepare reports
.
If applying through indeed To be considered for any of our openings you must complete an application directly through our website: www.wasteconnections.com
.
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.