Communication Skills, Customer Experience, Customer Satisfaction, Customer Support/Service, Diversity, Multitasking, Order Delivery, Organizational Skills, Problem Solving Skills, Professional Services, Sales Operations, Sales Support
We are seeking a Customer Service Representative dedicated to enhancing the customer experience.
- Assist customers with scheduling deliveries, managing payments, and addressing questions or concerns.
- Provide genuine, friendly, and professional service both in person and via phone.
- Effectively communicate, listen actively, and multi-task in a fast-paced environment.
- Proactively resolve escalated issues and advocate for customers’ needs.
- Support sales and operations teams to exceed customer expectations.
- Work flexible retail hours including days, nights, weekends, and holidays.
Ideal candidates demonstrate strong communication, organizational, and problem-solving skills, with a focus on service excellence and customer satisfaction. We value diversity and an inclusive workplace, and candidates must have authorization to work in the U.S. without sponsorship.
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Raymour & Flanigan Furniture
TREAT OUR PEOPLE WELL AND THEY WILL TREAT OUR CUSTOMERS WELL
Raymour & Flanigan is a family-owned, established furniture company that believes our people are our greatest asset and that if we work together anything is possible.
We value our associates by providing training and development, best in class health and wellness benefits, safe facilities, beautiful furniture, open communication, and a legacy of customer service and industry leadership.
Our business success is because of the hard work and dedication of our more than 5,800 associates who have contributed enormously to our growth. We are committed to your success personally and professionally. Across every department and at every level, Raymour & Flanigan serves our associates who, in turn, take care of our customers every day.
Today, Raymour and Flanigan has over 118 retail store locations, 19 customer service centers, 4 Distribution Centers and a Field Support Center based in Liverpool, NY.