Customer Service Representative

Qualified Staffing
  • Fayetteville, GA
  • $15 Per Hour
  • Quick Apply
30+ days ago

Job Description

Qualified Staffing is seeking a full-time Customer Service Representative to support a local healthcare office in Fayetteville, GA. If you're looking for a rewarding opportunity to serve your community while building your administrative career, we'd love to hear from you! Schedule: Mon-Fri 8am-5pm
Pay: $15.00 per hour
Responsibilities:
  • Communicate effectively with clients and healthcare providers
  • Maintain patient confidentiality and comply with HIPAA guidelines
  • Schedule and confirm appointments, follow communication scripts, and reschedule missed appointments
  • Assist clients with intake forms and navigating available services
  • Handle all client inquiries with professionalism and care
  • Collect payments, reconcile daily funds, and enter client data accurately into the system
  • Support front desk operations and adapt to changing procedures
  • Serve as a liaison and advocate for patients when needed
  • Stay current on medical terminology and procedures
  • Maintain an organized and efficient work environment
Qualifications:
  • High School Diploma or GED required.
  • At least two years of administrative or clerical experience.
  • Strong customer service skills and proficiency in Microsoft Office.
  • Experience in a medical or public health setting is a plus.
  • Bilingual (Spanish) is preferred but not required.
Requirements:All candidates must meet immunization requirements at their own expense prior to onboarding. Immunizations must be completed within 24 hours of onboarding and include:2 doses MMR or laboratory proof
1 dose of Tdap
Recent TB skin test (or chest X-ray if previously positive) Why work for Qualified Staffing? Weekly pay
 Referral bonuses
 No fee to applicants!
 We offer a benefits package including healthcare, vacation, holiday pay, and 401K! Apply today to schedule your interview! INDCon

Numbers & Facts

LocationFayetteville, GA

Skills

  • Administrative Skillsunmatched
  • Calendar Managementunmatched
  • Communication Skillsunmatched
  • Customer Support/Serviceunmatched
  • Customer/Client Researchunmatched
  • Data Entryunmatched
  • HIPAA (Health Insurance Portability and Accountability Act)unmatched
  • Healthcareunmatched
  • Healthcare Providersunmatched
  • High School Diplomaunmatched
  • Medical Terminologyunmatched
  • Medical Treatmentunmatched
  • Microsoft Officeunmatched
  • Multilingualunmatched
  • Operational Supportunmatched
  • Organizational Skillsunmatched
  • Patient Confidentialityunmatched
  • Public Healthunmatched
  • Radiographyunmatched
  • Reconciliationunmatched
  • Resolve Customer Issuesunmatched
  • Scripting (Scripting Languages)unmatched
  • Spanish Languageunmatched

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