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Customer Service Representative

Qualified Staffing

Fayetteville, GA

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JOB DETAILS
SALARY
SKILLS
Administrative Skills, Calendar Management, Communication Skills, Customer Support/Service, Customer/Client Research, Data Entry, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Healthcare Providers, High School Diploma, Medical Terminology, Medical Treatment, Microsoft Office, Multilingual, Operational Support, Organizational Skills, Patient Confidentiality, Public Health, Radiography, Reconciliation, Resolve Customer Issues, Scripting (Scripting Languages), Spanish Language
LOCATION
Fayetteville, GA
POSTED
2 days ago
Qualified Staffing is seeking a full-time Customer Service Representative to support a local healthcare office in Fayetteville, GA. If you're looking for a rewarding opportunity to serve your community while building your administrative career, we'd love to hear from you! Schedule: Mon-Fri 8am-5pm
Pay: $15.00 per hour
Responsibilities:
  • Communicate effectively with clients and healthcare providers
  • Maintain patient confidentiality and comply with HIPAA guidelines
  • Schedule and confirm appointments, follow communication scripts, and reschedule missed appointments
  • Assist clients with intake forms and navigating available services
  • Handle all client inquiries with professionalism and care
  • Collect payments, reconcile daily funds, and enter client data accurately into the system
  • Support front desk operations and adapt to changing procedures
  • Serve as a liaison and advocate for patients when needed
  • Stay current on medical terminology and procedures
  • Maintain an organized and efficient work environment
Qualifications:
  • High School Diploma or GED required.
  • At least two years of administrative or clerical experience.
  • Strong customer service skills and proficiency in Microsoft Office.
  • Experience in a medical or public health setting is a plus.
  • Bilingual (Spanish) is preferred but not required.
Requirements:All candidates must meet immunization requirements at their own expense prior to onboarding. Immunizations must be completed within 24 hours of onboarding and include:2 doses MMR or laboratory proof
1 dose of Tdap
Recent TB skin test (or chest X-ray if previously positive) Why work for Qualified Staffing? Weekly pay
 Referral bonuses
 No fee to applicants!
 We offer a benefits package including healthcare, vacation, holiday pay, and 401K! Apply today to schedule your interview! INDCon

About the Company

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Qualified Staffing

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