Customer Service Representative for Auto Glass

Lee & Cates Glass
  • Jacksonville, Florida
    6 days ago

    Job Description

    Benefits:
    • Health insurance
    • Opportunity for advancement
    • Paid time off
    • Vision insurance
    • 401(k) matching
    • Competitive salary
    • Dental insurance
    • Employee discounts
    Customer Service Representative (CSR)
    Job Description
     
    This position reports to store manager. The CSR is responsible for the overall effective operations of the counter sales and store showroom.
     
    Accountability Functions Include:
    • Maintain a positive attitude
    • Maintain a professional image
    • Maintain punctual/reliable attendance
    • Maintain excellent customer satisfaction
     
    Duties Include, But Are Not Limited To:
    • First person to answer the phone
    • First person waiting on customers
    • Invoicing/work orders/p.o.’s
    • Handle computer
    • Pricing for over-the-counter sales
    • Scheduling jobs
    • Collections
    • Filing/office tasks/organization
    • Daily close-out
    • Possess the three R’s
    • Take initiative to make decisions
    • Good phone etiquette
    • Typing skills
    • Computer literate
    • Ability to follow instructions
    • Ability to read a tape measure
    • Possess effective organizational skills
     

    Product Knowledge

    Auto glass experience preferred, willing to train the right candidate
     

    Time/Experience

    Entry level
    Micro-soft excel, word, etc.
     
    Sales Proficiency
    Ability to cross-sell
    Excellent customer/people skill
    Company Description: 
    Lee & cates Glass, Inc., founded in 1926, is a regional architectural flat glass fabricator, distributor and glazing contractor. We provide glass solutions to a variety of market segments. Our glass evolution has brought quality improvement, safety, innovation and automation to the marketplace. A cut above the competition, our people, longevity, creativity and technology set us apart.
    Compensation: $14.00 - $20.00 per hour




    Numbers & Facts

    LocationJacksonville, Florida
    Websitehttps://leeandcatesglass.com

    Skills

    • Architectural Servicesunmatched
    • Automotive Industryunmatched
    • Automotive Repair and Maintenanceunmatched
    • Billingunmatched
    • Commercial Constructionunmatched
    • Computer Skillsunmatched
    • Credit and Collectionsunmatched
    • Customer Satisfactionunmatched
    • Customer Support/Serviceunmatched
    • Dental Insuranceunmatched
    • Health Insuranceunmatched
    • Interpersonal Skillsunmatched
    • Legalunmatched
    • Market Segmentationunmatched
    • Microsoft Excelunmatched
    • Microsoft Product Familyunmatched
    • Microsoft Wordunmatched
    • Organizational Skillsunmatched
    • Pricingunmatched
    • Salesunmatched
    • Sales Operationsunmatched
    • Telephone Skillsunmatched
    • Vision Planunmatched

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