Sign upLog in
JobsJobs in FloridaJobs in Fort Lauderdale, FLCustomer Service Jobs in Fort Lauderdale, FL

Customer Service Representative

Varite

Fort Lauderdale, FL

Apply
JOB DETAILS
SKILLS
Analysis Skills, Billing, Customer Support/Service, Data Formats, Data Quality, Distribution Channel, Distribution Management, Distribution Services, Electronic Data Interchange (EDI), Establish Priorities, Interpersonal Skills, Microsoft Excel, Microsoft Outlook, Order Processing, Organizational Skills, Pivot Chart, Pivot Tables, Problem Solving Skills, Purchase Orders, Resolve Customer Issues, Retail, Sales, Time Management, Typing, Vlookups, eCommerce
LOCATION
Fort Lauderdale, FL
POSTED
Today
Customer Service Department Overview:

This is a 15-person team dedicated to managing the entire lifecycle of new orders, from initial entry to completion. Responsibilities include order entry, issue resolution, customer support, shipping coordination, Electronic Data Interchange (EDI), and invoicing.

Experienced Order Entry/Customer Service Position:
  • Requirements: A minimum of 10 years of customer service experience, proficiency in Microsoft Excel (intermediate level) and Office 365 (Outlook and Teams), with a typing speed of 50+ wpm.
  • Excel Skills: Competence in VLOOKUP/XLOOKUP, crafting formulas, using text-to-columns, conditional formatting, data validation, worksheet protection, and building pivot tables and charts.
Key Responsibilities:
  • Serving a varied customer base, including distributors, e-commerce, and retailers, by addressing unique customer needs.
  • Managing and resolving purchase order issues in collaboration with customers, team members, and the sales department.
  • Coordinating with Transportation and Distribution Center teams to ensure timely shipments.
  • Retail and retailer portal experience is advantageous.
Skills Required:
  • Strong analytical and problem-solving abilities.
  • Excellent organizational and prioritization skills.
  • Effective interpersonal skills.
Position Details:
  • Full-time, in-office role from 8 am to 5 pm, Monday to Friday.
  • Dog-friendly workplace; candidates should be comfortable around dogs.
  • Potential for growth within the team and the organization.

About the Company

V

Varite

Resume Resources

Free Resume TemplatesFree Resume Builder

Similar Job Searches

Attendant Jobs in Fort Lauderdale, FLBagger Jobs in Fort Lauderdale, FLCustomer Service Representative Jobs in Fort Lauderdale, FL