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Customer Service Representative

Eastern Wholesale Fence LLC

Fort Mill, SC

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JOB DETAILS
SALARY
$18–$20 Per Hour
SKILLS
Communication Skills, Customer Relations, Customer Support/Service, Data Entry, Detail Oriented, Develop and Maintain Customers, Establish Priorities, File Management, High School Diploma, Inside Sales, Knowledge Base, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Order Processing, Presentation/Verbal Skills, Problem Solving Skills, Resolve Customer Issues, Sales, Time Management, Writing Skills
LOCATION
Fort Mill, SC
POSTED
3 days ago
Job Type

Full-time

Description

Title: Customer Service Representative - Sales

Department(s): Office

Reports to: Sales Manager

Job Summary:

The customer service representative will be responsible for helping customers by providing product/service information, quoting, placing/scheduling orders and resolving issues.

Essential job functions:
  • Handle customer inquiries by email, phone.
  • Data Entry
  • Quoting, placing and scheduling orders provided by large customer base
  • Provide information about the products and services
  • Resolve customer issues and concerns
  • Develop and maintain a knowledge base of the evolving products and services
  • Manage files, update paperwork, distribute communications in a timely manner.
  • Maintaining and growing customer relationships.

Requirements

Qualifications:
  • Minimum Previous experience in customer service, sales, or other related fields preferred
  • High school diploma or equivalent required; associate or bachelor's degree preferred
  • Ability to build rapport with clients
  • Ability to prioritize and multitask in a fast paced office environment
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Prior experience in inside sales, customer service, or order processing
  • Ability to multitask in a fast-paced environment
  • Excellent problem-solving ability and attention to detail.
  • Proficiency in Microsoft Office (Excel, Outlook, Word) and other relevant software

Salary Description

$18.00 - $20.00 p/h

About the Company

E

Eastern Wholesale Fence LLC

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