Customer Service Representative

FredBeans

Fort Washington, PA

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JOB DETAILS

SALARY

$50,000–$60,000 Per Year

SKILLS

Calendar Management, Communication Skills, Computer Skills, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Quality, Develop and Maintain Customers, Insurance, Interpersonal Skills, Leadership, Marketing, Organizational Skills, Revenue Growth, Sales

LOCATION

Fort Washington, PA

POSTED

3 days ago

Voted a "Best Place to Work" for 7 consecutive years, Fred Beans Automotive is seeking a Customer Service Representative to join our team! No prior experience is required. We provide full, paid training and ongoing support to help you build a long-term career.This role is ideal for individuals with a strong customer service mindset, recent college graduates, or anyone looking to grow into sales, marketing, or leadership within a stable and well-respected organization.Schedule:This is a full-time position with a structured, rotating schedule:* Monday-Friday: 8:30 AM - 5:00 PM* Two evenings per week: 12:00 PM - 8:00 PM* Rotating Saturdays (typically two per month)* No Sundays!Compensation:* $16.00/hour base pay* Performance-based bonus opportunities with no cap* Most employees earn $50,000-$60,000 annuallyWhat You'll Do:* Serve as the first point of contact for customers via phone, email, and text* Build relationships and schedule appointments for the sales team* Maintain accurate customer information in our CRM system* Represent Fred Beans Automotive with professionalism and careWhy Fred Beans:* Paid training designed to support your success from day one* Clear paths for internal growth and advancement* A team-focused culture that values development and collaboration* Comprehensive benefits including medical, dental, vision, life insurance, paternity leave, and a 401(k) with company match* Optional pet insurance, because we know they're part of the family too* Paid vacation, holidays, personal time, and volunteer days.* No Sunday shifts and consistent scheduling* Employee discounts on vehicles, service, and parts* Long-term stability with over 50 years in business and continued growthWhat We're Looking For:* Strong communication and interpersonal skills* Comfort communicating by phone, email, and text* Basic computer proficiency and willingness to learn new systems* Organized, motivated, and growth-oriented* Customer service or sales experience is a plus, but not required* Availability to work evenings and rotating SaturdaysFred Beans Automotive is a veteran friendly and equal opportunity employer.

About the Company

FredBeans

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