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Customer Service Representative

Two Men And A Truck

Fort Wayne, IN

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JOB DETAILS
SALARY
$40,000–$60,000 Per Year
SKILLS
Best Practices, Customer Relations, Customer Support/Service, Customer/Client Research, Field Sales, Follow Through, Inside Sales, Microsoft Office, Problem Solving Skills, Sales, Time Management
LOCATION
Fort Wayne, IN
POSTED
1 day ago
TWO MEN AND A TRUCK® is growing! We have opportunities in our customer service department for enthusiastic, customer-focused individuals! You will use your strategic customer service skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

What We Offer
  • Pay Estimate: $40,000 - $60,000 a year with higher potential.
  • Bonuses: Potential to earn monthly bonuses for performance.
  • Benefits: Medical, dental, and vision insurance. 401(k), PTO, and more!
  • Career advancement opportunities
What You'll Do
  • Provide positive energy and top-notch customer service.
  • Act as the first point of contact for new and existing customers.
  • Generate business by calling current and past customers.
  • Input information into move software to provide accurate moving estimates.
  • Make recommendations according to customer's needs and TWO MEN AND A TRUCK® best practices.
  • Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns.
  • Prepare move-related paperwork and documents.
What We're Looking For
  • Excellent customer service skills, sales, and problem-solving.
  • Professional attitude, exceptional communication, organization, and time management.
  • Familiar with Microsoft Office and the ability to learn new programs.
  • High school diploma or general education degree (GED) is required.
  • Willing to submit to a pre-employment background check and drug screen.
  • A minimum of one year of inside sales or customer service is required. Outside sales and/or TWO MEN AND A TRUCK® or moving industry experience is preferred.


This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK ® franchise located in Fort Wayne, Indiana. The employer at this location is Pride Moving, Inc.

About the Company

T

Two Men And A Truck

It all started as an after-school business for two high school boys. With a hand-drawn logo, advertisement in a local paper, and advertising fund stashed in a ceramic dish, the endeavor was never expected to be more than a local moving company.

Now, 30 years later, TWO MEN AND A TRUCK® has grown both domestically and internationally with more than 320 locations worldwide. In 2015, TWO MEN AND A TRUCK® will operate in 39 states with additional growth expected in the United States, Canada, Ireland, and the United Kingdom.

We´re proud of the more than 60 consecutive months of growth, the completion of five million moves and counting, and the annual donation of $2.5 million in moving services. TWO MEN AND A TRUCK® is poised for long-term record success!

TWO MEN AND A TRUCK® is the fastest-growing franchised moving company in the country and offers comprehensive home and business relocation and packing services. Our goal is to exceed customers´ expectations by customizing our moving services to specific needs. We move apartments, condominiums, homes, businesses, and everything in between – from very small to very large. Whether moving down the street, across the country, or to a new home or business building, we´re here to help with managing relocation stress.

COMPANY SIZE
1,500 to 1,999 employees
INDUSTRY
Transportation and Warehousing
FOUNDED
1985
WEBSITE
https://twomenandatruck.com/

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