Sign upLog in

Customer Service Representative

Alphagraphics

Franklin, TN

Apply
JOB DETAILS
SALARY
$17–$23 Per Hour
SKILLS
Billing, Career Development, Communication Skills, Computer Skills, Corporate Policies, Customer Relations, Customer Satisfaction, Customer Support/Service, Customer/Client Research, Dental Insurance, Detail Oriented, Develop and Maintain Customers, Health Insurance, Job Requisition Posting, Marketing, Mathematics, Order Processing, Organizational Skills, People Management, Presentation/Verbal Skills, Printing, Quality Metrics, Sales Operations, Small Business, Team Player, Training Program, Transaction Processing/Management, Vision Plan, Writing Skills
LOCATION
Franklin, TN
POSTED
Today

Responsive recruiter

Replies within 24 hours

Benefits:

  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
Our tight-knit team at AlphaGraphics of Franklin is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met.

Customer Service Representative Perks and Benefits:
  • Competitive Compensation
  • Hard work, collaboration, humanity, fun, and laughter
  • Career path development
More than anything, we're looking for a highly collaborative and dependable Customer Service Representative (CSR) who is driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in our company's success, and we value contributions from each team member.

RetailCustomer Service Representative (CSR)Daily Tasks:
  • Provide front counter support by greeting customers, processing transactions and assisting clients with marketing, design and printing needs.
  • Convey to the customer our expertise in products, services, and capabilities.
  • Communicate customer requirements to the support team in accordance with company policies and procedures.
  • Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Attract potential customers by answering product and service questions and suggesting information about other products and services.
  • Organize and maintain cleanliness of client and completed job areas.
RetailCustomer Service Representative (CSR)Role Qualifications:
  • Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
  • Ability to effectively build relationships with customers and teammates.
  • Detail oriented with strong organization skills.
  • Excellent written and verbal communication skills.
  • Strong math and computer skills.
  • Desire to continuously look for ways to help people.
  • Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.


AlphaGraphics is an established leader in the Printing, Design, and Shipping industries. Our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier.

Apply today!

Compensation: $17.00 - $23.00 per hour

At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.

We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!

We invite EVERYONE to apply!

*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

About the Company

A

Alphagraphics

đź“ŤAddress: 22158 Elkhart East Blvd, Elkhart IN 46514

đź“žPhone: +1 (574) 295-1203

Your business cards travel farther than you think—wallets, desks, conference tables, and trade show bags. AlphaGraphics Elkhart makes sure they look and feel right wherever they land. Our custom business cards printing includes premium stocks, specialty finishes, and clear, legible layouts that represent you well. We can match those cards with flyer and brochure printing that tells the full story of your services. For extra visibility, add simple custom signage printing at your office or storefront, keeping everything on brand. AlphaGraphics Elkhart pays attention to the details so every piece reinforces a professional image and makes it easier for people to remember you.

COMPANY SIZE
50 to 99 employees
INDUSTRY
Other/Not Classified
WEBSITE
https://www.alphagraphics.com/us-indiana-elkhart-us599

Resume Resources

Free Resume TemplatesFree Resume Builder