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Customer Service Jobs in Freeport, NY

Customer Service Representative

ADE Systems

Freeport, NY

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JOB DETAILS
SKILLS
Budget Management, Change Management, Change Requests/Orders, Compensation and Benefits, Computer Skills, Customer Relations, Customer Support/Service, Detail Oriented, Microsoft Office, Microsoft Outlook, Multitasking, Order Processing, Prepare Correspondence, Product Support, Project/Program Management, Reporting Skills, Risk Management, Strategic Planning, Team Lead/Manager, Time Management
LOCATION
Freeport, NY
POSTED
2 days ago
The Project Management team is looking for entry level experienced individuals for a Customer Service / Order Entry role that are detailed oriented, hardworking and responsible. The individual must be capable of multi-tasking and taking direction from their team leader. The qualified candidate willbe responsible for providing professional and efficient customer service.Overall Responsibilities* Provides timely resolution of customer complaints, concerns, and inquiries* Prepares reports and correspondence as needed* Interact with customers, engineers, etc. as required* Prepare submittals for the products ADE represents* Release orders* Prepare change orders when required* Manage budget and ensure the correct products are being ordered and shipped* Track deliverables* Evaluate and assess result of projectEducation & Experience* Customer service experience* Experience in strategic planning, risk management and/or change management* PC experience is required - MS Office, Outlook, Bluebeam (preferred)Salary and Benefits Overview* Opportunity for advancement* Excellent benefits program including medical, dental, vision, 401k (up to 4% match)* Vacation, Paid Holidays and PTO* Product training and support provided* Salary range based on experience

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ADE Systems

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