Customer Service Representative

TemPositions Group Of Companies

Freeport, NY

JOB DETAILS
SALARY
$22–$24 Per Hour
JOB TYPE
Temporary, Contractor, Full-time
SKILLS
Billing, Calendar Management, Call Volume, Communication Skills, Customer Support/Service, Detail Oriented, Follow Through, Microsoft Excel, Microsoft Word, Office Equipment, Sales Management, Team Player, Time Management, Typing, Vendor/Supplier Planning, Vendor/Supplier Relations
LOCATION
Freeport, NY
POSTED
1 day ago
Description:

Description

Our client is seeking a customer service associate who is accustomed to working in a fast paced environment. The ideal candidate will have excellent communication skills and a passion for providing exceptional customer service.

Responsibilities

  • Log and schedule service appointments and calls
  • Preparing client invoices and assisting in billing
  • Maintaining and developing relationships with vendors and clients
  • Manage high volume of incoming calls and emails
  • Will train, but must have great phone, PC and customer care skills.

Requirements

  • Friendly and professional phone and customer service skills,
  • Strong follow-up skills,
  • A keen eye for detail,
  • The ability to work independently and as part of a team,
  • A drive to rapidly master knowledge of Company services and systems,
  • The ability to meet deadlines in a fast-paced work environment,
  • Basic PC & office equipment knowledge (Word and Excel),
  • A minimum typing speed: 40 WPM

Work Schedule:
• 40 hours per week, plus available overtime. Schedule is generally Mon – Fri, plus some evening and weekend hours required.


Required:
Normal hours: 9:00 a.m. to 6:00 p.m.
• A few times each month: 1:00 p.m. to 10:00 p.m. 
• Working a shift on Saturday or Sunday. 

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

#Melv

#MelvPriority



Responsibilities:

Skills:

About the Company

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TemPositions Group Of Companies

Founded in 1962, The TemPositions Group of Companies is a privately owned full-service staffing firm offering temporary, contract temp-to-hire and direct hire services. We’re one of the largest regional staffing firms in the country, serving the New York, Connecticut, New Jersey and California markets.

While there are very few companies that can offer clients a truly broad range of skill sets, we can. We’re comprised of multiple specialized divisions, each staffed with individuals possessing years of hands-on industry experience. By having similar backgrounds to both our clients and the professionals we place, our internal staff understands the nuances and can select precisely the right individuals for the job. They can also proactively identify innovative ways of assisting our clients, and develop the appropriate systems or programs to translate these ideas into reality.

The TemPositions Group of Companies is an Equal Opportunity Employer and does not discriminate on the basis of race, creed, color, national origin, alienage or citizenship status, gender, sexual orientation, age, disability, marital status or genetic information.

COMPANY SIZE
50 to 99 employees
HEADQUARTERS
Melville, NY, US
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1962
WEBSITE
https://www.tempositions.com