Customer Service Representative (Full Time) - Day Shift

XPO

Henderson, CO

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JOB DETAILS

SALARY

$23.57–$27.06 Per Hour

SKILLS

10-key (Tenkey) Numeric Keypad, Administrative Skills, Billing, Cargo/Freight, Communication Skills, Computer Maintenance, Customer Support/Service, Data Entry, Disability Insurance, Documentation, Health Insurance, Life Insurance, Loading Dock, Microsoft Office, Network Integration, Presentation/Verbal Skills, Pricing, Telephone Skills, Typing, Writing Skills

LOCATION

Henderson, CO

POSTED

1 day ago

What you'll need to succeed as a Customer Service Representative at XPOMinimum qualifications:2 years of customer service experienceStrong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications:Transportation experienceExcellent verbal and written communication skills About the Customer Service Representative jobPay, benefits and more:Expected pay range: $23.57 to $27.06 per hour. Pay is on an annual step progression. Actual compensation may vary due to factors such as experience and skill set.Full health insurance benefits on day one Life and disability insurance Earn up to 13 days PTO your first year9 paid company holidays 401(k) option with company match Education assistance What you'll do on a typical day:Bill shipments according to applicable tariffs and pricing agreements Recognize and resolve documentation errorsAssist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing Process over, short and damaged freight and related documentation for customer resolution Customer Service Representatives are required to:Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery Applications are accepted on an ongoing basis until all open positions in this location are filled. About XPOXPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here.

About the Company

XPO

XPO Logistics is one of the largest transportation and logistics companies in the world, with a mission to help our customers operate in the most efficient ways possible. We do this by providing cutting-edge supply chain solutions to over 50,000 companies, including many of the world's most successful brands.

At XPO, we’re committed to helping motivated team players build their careers in many different settings: transportation hubs, distribution centers, offices, technology labs and virtual spaces. We're growing worldwide and looking for talented individuals at all experience levels. We do work that is important, meaningful and satisfying. That equals a supportive workplace with amazing colleagues, and an opportunity to realize your full potential.

Join us and do your best work in a positive environment with team support, competitive pay and personalized development.

COMPANY SIZE

10,000 employees or more

INDUSTRY

Transport and Storage - Materials

FOUNDED

2011

WEBSITE

http://www.xpo.com

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