Position SummaryThe Customer Service Representative supports the Central Business Office and Outside Vendors to ensure that administrative work is completed in a timely, accurate, and courteous manner. Performs a variety of administrative, support and clerical functions. Resolves administrative issues and inquiries.Required QualificationsHigh School Diploma or EquivalentTwo years recent customer service experienceComputer literacy and proficiencyAbility to multitask and prioritize needs to meet timelinesUnderstanding of basic medical terminologyMust be able to read, write and communicate effectively in EnglishMust demonstrate customer service skills appropriate to the jobPreferred QualificationsPrevious experience in healthcarePhysical RequirementsThese are requirements normally expected to perform regular job duties. Reasonable accommodations may be made in compliance with the Americans with Disabilities Act of 1990, and applicable, state and local law, to enable individuals with disabilities to perform the essential functions. Incumbent must be able to successfully perform all of the essential functions of the job with or without reasonable accommodation.Standing - FrequentlyWalking - FrequentlySitting - FrequentlyReaching with Hands and Arms - OccasionallyClimb or Balance - OccasionallyStooping, Kneeling, Crouching, or Crawling - OccasionallyTalking - ConstantlyHearing - ConstantlySeeing - ConstantlyPerforming repetitive motions with arms or hands - FrequentlyLifting, carrying, pushing or pulling up to 10 lbs - ConstantlyLifting, carrying, pushing or pulling up to 25 lbs - ConstantlyLifting, carrying, pushing or pulling up to 50 lbs - OccasionallyLifting, carrying, pushing, or pulling greater than 50 lbs - NoneDriving - None Essential Job Functions / Major Areas of ResponsibilityThe essential functions below are not intended to be an exhaustive list of all duties that may be assigned to this position, nor does it restrict the duties which may be assigned to this position if such duties reasonably relate to the position.Accurately prepares correspondence, documents, forms, reports and completes ad hoc projects/duties in a timely manner, as assigned.Scans information accurately and in a timely manner.Establishes and maintains effective filing systems, provides excellent departmental telephone and reception coverage, delivers and sends out mail in a timely manner, and completes all other assigned clerical functions to ensure efficient operation of the department.Actively engages in caring behaviors, taking conscious ownership for work and takes a proactive, deliberate, and thoughtful approach regarding work activities.Demonstrates appropriate use of independent judgement and decision making.Demonstrates excellent customer service at all times.Works with patients, vendors, and hospitals to ensure that insurance information is correct, updating and correcting information as needed, and in a timely manner.Maintains electronic tracking logs as assigned.Maintains confidentiality in accordance with hospital/corporate policies and HIPAA privacy regulations.Pay Rate: Min - $18.60 l Max - $23.60Job Listing ID:1792142