Customer Service Representative

Flodraulic Group

Gilbert, Arizona

JOB DETAILS
SALARY
$40,000–$55,000
SKILLS
Customer Satisfaction, Customer Support/Service, Resolve Customer Issues
LOCATION
Gilbert, Arizona
POSTED
4 days ago
Responsibilities: 
  • Respond to customers’ inquiries;
  • Questions or complaints regarding the company’s products and services.  
  • Review, research, and obtain necessary information from policies, procedures, or practices.  
  • Coordinate solutions with appropriate departments.  
  • Inform customers of the solution to their need or inquiry.  
  • Follow up, either verbally or in writing, to ensure customer satisfaction.  
  • Perform work following general guidelines and procedures.  
  • Determine the best method to resolve problems, ensuring customer satisfaction and adherence to company policies.

About the Company

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Flodraulic Group