Job Description
Our client, a leading Medical manufacturing company, is looking for a Customer Service Representative. This is for an initial duration of 06 months and is located at Golden, CO.
Job Title: Customer Service Representative
Reference ID: 26-04269
Location: Golden, Colorado.
Duration: 06 months
Job Type: Contract (Candidates must be able to work on W2 without VISA sponsorship)
Description:
Education and/or Work Experience Requirements:
Compensation: The hourly rate for this position is between $28-30.00 per hour.
Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].
Benefits: Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations.
Interested and Qualified candidates, please send your most recently updated word document resume to
Job Title: Customer Service Representative
Reference ID: 26-04269
Location: Golden, Colorado.
Duration: 06 months
Job Type: Contract (Candidates must be able to work on W2 without VISA sponsorship)
Description:
- The Customer Service Representative provides sales, product support and logistical services to clients to assist the organization in achieving its sales objectives and maintaining outstanding customer satisfaction. Work with internal departments to ensure client product and service needs are being met in a timely manner.
- The position is responsible for a broad range of activity, requires excellent time management skills, communication skills, and the ability to manage multiple responsibilities while meeting company and client expectations.
- Based on prospective client requirements, generate and provide sales quotations in an effort to gain new clients and generate revenue
- Maintain client product profiles based on historical purchases and proficiency testing enrollment in order to generate and distribute client quotations on an ongoing basis
- Create and maintain client pricelists and discount pricing agreements
- Process client orders, generate required paperwork and documentation to be provided with product shipment
- Prepare client orders for shipment, ensuring accuracy of selected products and complete and accurate product paperwork/documentation
- Prepare and complete custom paperwork including Rapid Returns and Fast Tracks following guidelines in preparation for shipping
- Handling of incoming customer support calls, emails, web requests
- Fulfill client service-related functions for specific international, key accounts, and OpCo sister company accounts
- Other sales/client service/logistical and customer satisfaction related activities as required
Education and/or Work Experience Requirements:
- High school diploma or GED
- 3+ years of Customer Service and/or Sales Support. Knowledge of Microsoft D365 preferred
- Ability to work as part of a team and in a fast and efficient manner
- Ability to effectively handle multiple responsibilities and projects simultaneously
Compensation: The hourly rate for this position is between $28-30.00 per hour.
Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].
Benefits: Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations.
Interested and Qualified candidates, please send your most recently updated word document resume to
Jaffer.s@sunrisesys.com
orPavan.P@sunriseysys.com
Numbers & Facts
| Location | Golden, CO |
| Industry | Staffing/Employment Agencies |
| Salary | $28–$30 Per Hour |
| Company Size | 100 to 499 employees |
| Year Founded | 1990 |
| Website | http://www.sunrisesys.com/ |
About Company
Sunrise Systems was founded in 1990 with a clear vision to deliver world-class staffing service solutions in all labor categories, including IT consulting and solutions; all with the commitment to provide service that exceeds expectations and become the most trusted name in the industry. More than two and a half decades later, we pride ourselves on being at the forefront of the staffing industry. Combining our deep industry expertise, insights, and global resources, we have partnered with our clients to connect them with top professionals across several different industries.
We provide cost-effective Managed Staffing Solutions, Information Technology and Information Technology Consulting Services to several Fortune 500 companies and U.S. Government agencies. We provide our clients with flexible engagement models and customized products that are budget and time specific. Understanding the challenges that every business faces, we offer our services either on-site at the clients' site or from one of our globally distributed technology centers. Our onshore and offshore development capabilities ensure that we excel at meeting customer requirements every single time.
Our collective business experience spans over two and a half decades and ranges from:
- Business, management, and technical fields
- Information technology consulting and software solutions.
- Providing strategic support for the development and long-term growth of new business ventures across several industries including but not limited to; accounting, banking, finance, and recruitment.
- Motivating technology staff and establishing partnerships with Fortune 500 companies
Sunrise Systems has a vast range of competence in:
- Design, development, and support of cloud-based solutions from simple to highly complexed
- Database administration of multi-platform applications, complex databases, and web-based environments that include all aspects of installation, planning, maintenance, and monitoring.
- Data processing and data migration
- Application re-engineering and platform migration
- Working with the Information Systems and end-user communities at all levels to resolve issues and establish consensus.
Skills
- Communication Skillsunmatched
- Customer Satisfactionunmatched
- Customer Support/Serviceunmatched
- Develop and Maintain Customersunmatched
- Documentationunmatched
- Geographyunmatched
- High School Diplomaunmatched
- Manufacturingunmatched
- Meet Sales Quotaunmatched
- Microsoft Product Familyunmatched
- Multitaskingunmatched
- Order Processingunmatched
- Pricingunmatched
- Product Documentationunmatched
- Product Shipmentsunmatched
- Product Supportunmatched
- Revenue Growthunmatched
- Salesunmatched
- Sales Prospectingunmatched
- Sales Supportunmatched
- State Laws and Regulationsunmatched
- Team Playerunmatched
- Time Managementunmatched
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