Customer Service Representative

Openwork Company is currently engaged in a search to find a valuable Customer and Health Services Representative in Gonzales, LA. In this professional and collaborative role, you will be responsible for proctoring trainees and enforce testing protocols and company policies. Apply today if you meet the qualifications listed below.

In this Customer and Health Services Representative job you’ll be responsible for:

Training & eLearning Support

• Ability to open or close eLearning lab daily; maintain cleanliness and inventory.
• Check in trainees, verify identification, and launch courses or exams.
• Proctor trainees and enforce testing protocols and company policies.
• Assist Safety Instructors with classroom setup, material inventory, and testing procedures.
• Report course discrepancies and unethical behavior to management.

• Greet and process trainees, verify credentials, and issue badges.
• Handle fax registrations, payments, and course requirement confirmations.
• Use custom software applications for scheduling and trainee management.
• Respond to customer inquiries and assist other departments during peak periods.

• Administer respirator fit tests, audiometric tests, drug/alcohol screenings, and pulmonary function tests.
• Calibrate, inspect, and maintain testing equipment per manufacturer guidelines.
• Ensure confidentiality of customer data and compliance with CFR standards.
• Disinfect and inspect equipment after each use.
• Respond to after-hours calls and support medical services as needed.

What you’ll need:
Flexible Schedule – Must be available M-F, 7:00AM-3:30PM
Customer Service skills
Understanding of processes and procedures in a Customer Service environment.

Additional Information:

Location: Gonzales, LA
Schedule: Fixed at 40/hrs. a week
Pay Rate: $15/hr.

Click on Apply Now to be considered for this Customer and Health Services Representative job in Gonzales, LA, or visit our website www.openwork.com to search for other opportunities that are currently available.