Urgent Hiring at Edible Arrangements: Customer Service Representative
Are you looking for a dynamic and supportive work environment where your contributions truly matter? Do you thrive in a fun and enthusiastic atmosphere that celebrates life's special moments? If so, we want you on our team!
At Edible Arrangements, we are not just about delicious fruit bouquets; we are about creating memorable experiences for our customers. Join our highly skilled team as a Customer Service Representative and enjoy perks such as a flexible schedule and employee discounts. You'll develop valuable skills in customer relations while making a positive impact on our customers' celebrations!
Main Responsibilities
- Provide exceptional service and product information to customers.
- Resolve service and product issues quickly and efficiently.
- Ensure customer satisfaction and a pleasant user experience.
Key Responsibilities
- Answer service and product inquiries to attract potential customers.
- Recommend additional services and products based on customer needs.
- Maintain and update customer records accurately.
- Clarify and resolve customer complaints effectively.
- Determine the root cause of issues and provide adequate solutions.
Qualifications
- Strong multitasking and problem-solving abilities.
- Excellent communication and listening skills.
- Ability to analyze information and resolve conflicts.
- Proficient in documentation and maintaining customer records.
- Passion for providing top-notch customer service.
Plus:
- Tips compensated as portion of pay where pay will never be below the hourly pay rate for the position but could be more. Hourly rate is $3 less where the remaining is tips. If tips are less then $3 the difference will be made up to ensure the pay rate is not less then posted for the position.
- Incentive program- eligible after 90 days and if qualified for the pay period each hour worked will be compensated an additional $1 an hour for that pay period.
Why Join Us?
- Be part of a loving and motivated team.
- Enjoy a flexible work schedule that fits your lifestyle.
- Receive bonus pay for your hard work and dedication.
Location: Store #151 4719 W Gate City Blvd, Greensboro, NC 27407, USA
Ready to make a difference? Apply now and become a valued member of Edible Arrangements!
Work schedule
- Monday to Friday
- Weekend availability
Supplemental pay
- Bonus pay
Benefits
- Flexible schedule
- Employee discount