Customer Service Representative - H

Join Our Team at Animal Medical Center I-35!

Are you passionate about animals and exceptional customer service? Animal Medical Center I-35 in Edmond, OK, is looking for a friendly and dedicated Client Service Coordinator to join our team! This is a full-time position of employment.

About Us: At Animal Medical Center I35 we place high emphasis on quality, honesty, and integrity. We take a personal interest in each of our team members and want someone that is as passionate about patient care and client service as we are. Animal Medical Center I35 is a well-established and full-service veterinary hospital. Our four-doctor practice specializes in companion animal medicine, and we are looking for great people who want to make a difference in the lives of pets and people in our facility.

Position Overview: As a Client Service Coordinator, you will be the first point of contact for our clients, ensuring they feel welcomed and valued. Your role will involve greeting clients with a smile, scheduling appointments, handling phone inquiries, processing payments, and maintaining a smooth front desk operation.

Key Responsibilities:

• Stand and greet clients and their pets with warmth and professionalism.
• Answer phone calls and schedule appointments efficiently.
• Assist with client check-ins and check-outs.
• Process payments and maintain accurate records.
• Communicate effectively with the veterinary team to ensure seamless service.
• Provide compassionate support to pet owners.

What We are Looking For:

• Excellent communication and interpersonal skills
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organizational skills
• Previous veterinary or customer service experience preferred but not required
• A love for animals and a positive, team-oriented attitude

Hours of Operation: M-F 7:30AM-6:00PM, Sa 8:00AM-12:00pm. Weekends rotate.

What We Offer:

• Competitive Pay (Negotiable on experience)
• 401K/Retirement matching (pending eligibility)
• Full Benefits (health/vision/dental-pending eligibility)
• Mental health resources
• Flexible Schedule (Saturday rotation)
• Discounted food & services
• Awesome work family!

Why choose us? Here’s why our employees love working here: work-family, work-life balance, learning environment, relationships, high-standards/relaxed atmosphere, striving to grow together, supportive team, hands-on training, education opportunities & amazing clients…want to know more, call at 405-359-6301 or visit www.edmondvet.com to learn more about us.

At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here’s what you can expect when you join our team:

• Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.

• Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.

• Health, dental, vision, life insurance, and mental health resources to support your overall well-being.

• Generous paid time off and holidays, because your personal time matters.

• A supportive, collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full-time employees. 

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.