Customer Service Representative

F.B - Farris Brothers, Inc

Hattiesburg, MS

JOB DETAILS
SALARY
SKILLS
Communication Skills, Computer Skills, Customer Support/Service, Data Entry, Field Sales, Fishing, High School Diploma, Hunting, Insurance, Retail, Sales, Sales Support, Telemarketing, Telephone Skills, Time Management
LOCATION
Hattiesburg, MS
POSTED
1 day ago

About Our Client:

Farris Brothers, Inc. is a Distributor of Fishing and Hunting products covering the Southeastern United States. Our primary customer is the Independent Retail Dealer ranging from the large full-line sporting goods stores to hardware stores, marinas, tackle shops, feed & seed stores, etc. Our sales force is comprised of 9 outside sale reps covering all of Mississippi, Louisiana, Alabama, Georgia and Tennessee as well as East Texas, Southern Arkansas, and North Florida. In addition to our outside sales force, we have 4 in-house Telemarketers covering primarily the Midwest, Northeast and Southern Florida. The traveling Sales staff are supported by an in-house Customer Service team.


Responsibilities

• Answer inquiries and provide information about goods & services

• Answer phones • Data Entry • Investigate customer complaints

• Process customer requests • Update customer accounts Education

• High School Diploma (or equivalent) Skills • Basic computer skills

• Effective time management

• Evaluates situations effectively

• Excellent communication skills

• Good listening skills

• Service Orientation

• Shows empathy under all circumstances


Compensation: $15+ per hour


Position :Type Full-Time


Benefits: 401K 80% Paid Major Medical / Dental Insurance One Week Paid Vacation 5 Paid Holidays

About the Company

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F.B - Farris Brothers, Inc