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Customer Service Representative

SEW-Eurodrive

Hayward, CA

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JOB DETAILS
SALARY
$19.50–$22.50 Per Hour
SKILLS
Corporate Sales, Customer Support/Service, Data Entry, Data Quality, Revenue Growth, Sales, Technical Sales, Technical Support
LOCATION
Hayward, CA
POSTED
1 day ago
About the RolePosition involves providing technical and sales assistance to SEW-EURODRIVE customers, potential customers and associates in order to maintain established sales activity and generate new sales within corporate guidelines. Customers and associates will be handled with a view toward growth and long-term relationships while maintaining a consistent and businesslike business attitude.Pay Range: $19.50 To $22.501st shiftAttain and keep current with the knowledge and skills required to provide information, service and assistance.Be available as assigned to accept all calls in a professional manner and determine the nature of the call. Take all possible action including research, working with computer, completing forms and other follow-up to expeditiously ensure that accurate information and service is provided.Obtain required information and respond when necessary to complete action on inquiries/requests received.Complete appropriate paperwork and associated computer data/order entry to accomplish required actions.Provide assistance to other employees in a businesslike and professional manner as required.Although we have described above what we are generally looking for, we are very likely missing other attributes and skills that may make you a great fit! Please tell us about your other skills and abilities by applying and listing your additional attributes.A 10% shift premium is paid for 2nd and 3rd shift positions.SEW-EURODRIVE provides a generous benefits package to all full time employee. These benefits start on DAY ONE!There is no monthly premium required for Employee's coverage:* Medical Insurance - Includes Medical, Dental, Vision, Audio, and Prescription Drug coverage + $125 annual reimbursement for purchase of eligible vitamins & minerals* Life Insurance worth 2.5 times annual base pay. Includes Accidental Death & Dismemberment* Disability - Includes both Short Term Disability and Long Term Disability* Flexible Spending Account (FSA) for Medical and/or Dependent Care Made available annually during open enrollment* Timely Evaluations with potential for a pay increase* Paid Vacation - 2-weeks of vacation accrual per year to start, which increases after five years and ten years of service* Holiday Pay - Twelve (12) paid holidays per year* Retirement Benefits - Includes 401(k) with Profit Sharing Contribution and 200% Company Match on the first 3% that you defer to your 401K account* Additional Paid Time Off (PTO) for hourly positions - Unused time is paid out annually* Paid Parental Leave - To assist and support new parents with balancing work and family matters* Onsite Clinic Services - On location medical services by licensed providers at no cost to employees* Education Assistance Programs - Student Loan Repayment / Tuition Assistance options* Counseling Resources - Easy and convenient access to professional counseling services online* Wellness Resources - Utilizing a comprehensive, interactive, and personalized wellness program with potential to earn points for awards / gift cards* Uniforms/Subsidies - Uniform subsidies and/or uniforms are provided for applicable roles, based on job requirements* Safety Shoes - A subsidy for the annual purchase of OSHA approved safety shoes, based on job requirements* Employee Assistance Programs - program to help employees navigate challenging life circumstancesAdditional job requirements and responsibilities would be discussed during the interview process.

About the Company

S

SEW-Eurodrive

Welcome to SEW-EURODRIVE USA. Exceptional solutions have made SEW-EURODRIVE the standard for drive performance and reliability in the United States for more than three decades. Quickly solving problems so that our customers can be more productive and profitable continues to be our priority. SEW-EURODRIVE brings together everything you need to drive performance for your systems. A superior family of products. Exceptional customer service and fast delivery. Unsurpassed engineering and technical support. And innovative new technologies. We invite you to experience the SEW difference.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Manufacturing - Other
EMPLOYEE BENEFITS
Military Leave, Paid Sick Days, Performance Bonus, Prescription Drug Coverage, 401K, Employee Referral Program, Flexible Spending Accounts, Employee Events, Retirement / Pension Plans, Tuition Reimbursement, Health Care on Site
FOUNDED
1931
WEBSITE
http://www.seweurodrive.com/

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