Job Description
Job Description
- Competitive Compensation:
General information
Job Posting Title
Customer Service Representative – Healthcare
Date
Wednesday, June 17, 2026
City
Phoenix
State
AZ
Country
United States
Working time
Full-time
Description & Requirements
Location: On-site in Phoenix, AZ
Starting Pay: $17.42/hr. plus up to $2,880 in bonus opportunities for eligible new hires*
Schedule: Limited-Service Full-Time positions available
Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter
Evening and night shifts have a 10% shift differential for hours worked between 7 p.m. and 5 a.m.
Make a Difference by Helping People Navigate Healthcare with Confidence
Are you passionate about helping others? Maximus is hiring Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you’re dedicated, service-minded, and ready to grow, we want you on our team.
You’ll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success.
Pay & Benefits
We provide a competitive package designed to support your success both inside and outside work:
- Competitive Compensation:
- $17.42/hr base pay + 10% shift differential
- Potential bonus opportunities are up to $2,880 are available for eligible new hires based on role, location, hire date, attendance, hours worked, and continued employment through the required retention period.*
- Comprehensive Insurance Coverage: Company-paid medical coverage
- Tuition Reimbursement: Support for ongoing education and development
- Future Planning: 401(k) with company match
- Paid Time Off Package: Paid time off, sick leave & 11 paid holidays
- Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs
- Work/Life Balance Support: Flexible schedules that meet your lifestyle
- Career Growth: A supportive environment with development and promotional opportunities
- Meaningful Work with Impact: No cold calls, sales, or collections involved!
*Eligibility requirements apply. Bonus amounts and payout timing may vary.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible
Numbers & Facts
| Location | Avondale, AZ |
| Industry | Healthcare Services |
| Company Size | 5,000 to 9,999 employees |
| Website | https://www.maximus.com/ |
About Company
MAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services segment offers outsourced program management and administrative services,
Skills
- Customer Support/Serviceunmatched
- Health Planunmatched
- Healthcareunmatched
- Salesunmatched
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