Make a difference, protect lives, and advance your career with a leading fire, life safety, and security company.
The Customer Service Representative interacts with customers via phone, email, chat, or in person to provide support, handle inquiries, resolve complaints, and create a seamless experience. Responsibilities include processing orders, scheduling appointments, maintaining customer records, and escalating issues when necessary. The role requires a high school diploma, prior customer service experience, excellent communication skills, and proficiency with computers. Candidates must adhere to company policies, ensure confidentiality, and perform other assigned duties.
Benefits include competitive pay, medical/dental/vision coverage, company-paid life insurance and disability, 401K with employer match, paid time off, training opportunities, and potentially a company vehicle. Immediate eligibility exists for ownership plans for qualified employees.