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Customer Service Representative

Express Employment Professionals Defunct

Horseheads, NY

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JOB DETAILS
SALARY
$19–$23 Per Hour
SKILLS
Communication Skills, Customer Relations, Customer Service Management, Customer Support/Service, High School Diploma, Hydraulic Engineering, Inventory Cycle Counts, Inventory Management, Mathematics, Operations, Order Processing, Organizational Skills, Pricing, Problem Solving Skills, Product Support, SAP, Warehousing
LOCATION
Horseheads, NY
POSTED
Today
Job Full Description

Customer Service Representative

Pay: $19.00 - $23.00 per hour
Location: Horseheads, NY
Job Type: Full-Time
Job Description

We are seeking a customer-focused Customer Service Representative to work onsite at a customer facility in Horseheads, NY. This role combines customer service, inventory management, and industrial product support. The ideal candidate will be comfortable interacting with customers, learning industrial products, and supporting daily operations to keep production running smoothly.
Responsibilities
  • Assist customers in identifying products and replacement parts
  • Provide quotes, pricing, and lead times
  • Process customer orders and source materials
  • Build relationships with customer stakeholders and support their ongoing needs
  • Receive, stock, and organize inventory
  • Perform cycle counts and maintain inventory accuracy
  • Assist with vending machine and storeroom management
  • Keep the stockroom organized and efficient
  • Learn customer processes and product applications
Qualifications
  • 6+ months of customer service experience or 1+ year of stockroom, warehouse, or industrial distribution experience
  • High school diploma or equivalent
  • Strong communication and organizational skills
  • Mechanical aptitude and basic math skills
  • Ability to learn industrial products and use measuring tools such as calipers
  • SAP experience is a plus
  • Knowledge of industrial products or hydraulics is a plus
  • Strong commitment to customer service and problem-solving


Corning, NY
2583
11849 East Corning Road
Suite 101
Corning, NY 14830

About the Company

E

Express Employment Professionals Defunct

As we build lasting relationships with our associates and clients through accountability, integrity, and excellence, we will make a difference in our communities. As a team, we will be moved by compassion, a mindset of gratitude, and a mission to help each other and those we serve both in our communities and around the world.

COMPANY SIZE
10 to 19 employees
INDUSTRY
Staffing/Employment Agencies
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
WEBSITE
http://Expresspros.con/waxahachietx

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