Billing, Customer Relations, Customer Support/Service, Data Entry, High School Diploma, Lift/Move 25 Pounds, Maintain Compliance, Microsoft Office, Operational Support, Operations Processes, Order Management, Order Processing, Order/Customer Fulfillment, Shipping Documents
Entry-Level Customer Service Representative supporting terminal operations by managing customer orders, shipping documentation, and data entry tasks.
- Learn and process operational service orders across transportation modes, handle paperwork like bills of lading, and ensure compliance with DOT and customer requirements.
- Interact professionally with customers and visitors, address inquiries, and coordinate order fulfillment.
- Perform data entry, billing, and order processing while maintaining confidentiality and supporting other terminal functions.
- Proficient in Microsoft Office; able to support team efforts and work independently under supervision.
- Requires high school diploma, TWIC card, and ability to lift up to 25 pounds; flexibility for overtime, on-call schedules, and occasional physical tasks.
- Provides a safe, compliant, and professional environment with equal opportunity employment policies.